Installing the latest software upgrade can solve many randomly occurring problems, such as the toolbar disappearing after being repaired.
Ensure that you have followed the installation instructions exactly.You can now access EndNote 20 from your Application menu.Run EndNote20SiteInstaller.dmg and follow the prompts.You can now access EndNote 20 from your Start Menu applications list.Delete the zip folder you created in step 1 from your desktop.It will close when the installation is complete A dialogue box "Installation in progress" will appear on your screen.
Click the file under the File Name column.Select the EndNote Installer folder > Choose MacOS or Windows.In the new window, double click the EndNote folder to open.Click on the Downloads 'tile' in MyND Portal and accept the terms and conditions.Be sure to check your system requirements first. Retry the EndNote installation process.Staff and students may download EndNote to personal laptops or home desktops for free.Highlight the program and choose the End task button at the bottom.Locate any programs running that have Microsoft Office in the title (particularly Word, PowerPoint and Outlook programs).Press CTRL + ALT + Delete and choose Task Manager.If you have closed all Office programs but are still getting errors that the Installation wizard cannot continue because Microsoft Office products are running you will need to use the Task Manager to ensure that the programs are not still running processes in the background. On a Windows computer this will probably be C > Program Files (x86) > EndNote 20 > EndNote.exe Go to the EndNote application folder on your computer and click on EndNote.exe In your Downloads folder double click on Endnote20.exe - if a black window appears ignore it.ģ. Click on the Download EndNote link on the JCU EndNote guideĢ. Once you have downloaded the EndNote installation file from the Library guide, you need to extract the file and then install it:ġ.